Noticed House

Every business makes an impression. Few choose theirs.

Noticed House decides what a business should feel like to its customer, specifies it to the last detail, and keeps it that way.

The house standard

Seven moments, out of hundreds

Each sample is one moment a customer uses to decide what you are worth. Choose one.

Tap a sample

Customers never see the kitchen, the formula or the factory floor. They judge what they can see, and quietly decide what you are worth.

Most of what they judge was never decided by anyone. We find those details, choose them deliberately, and write them into a standard your team can keep without you in the room.

The same bill, at four levels.

Every touchpoint of a business sits somewhere on this scale. The food did not change. What the guest believes about it did.

Generic

How the work runs.

Assessment

An unannounced visit as an ordinary customer. Every touchpoint graded against the class you sell at, in a written report of what to change first.

The standard

The objects, words, timings and sensory choices for each touchpoint, specified and written so your team can keep them.

Keeping

Return visits, never announced. Scored against the standard, so slippage is caught before customers catch it.

The method in full     A sample report

One method. Every sector, every emirate, every visit unannounced.

We never sell a grade. We help a business earn one. A limited number of engagements each quarter.

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